jbdyg Privacy Policy

Q: Can I request that my personal information be deleted?

Yes, you can. Contact support@jbdyg.im to request deletion of your personal information, except for data we are legally required to retain (such as AML records). We will process your request as quickly as possible.

This policy clearly explains how we collect and protect your personal information.

Last updated: 29 October 2026

This Privacy Policy ("Policy") describes how we handle the personal information of players ("you" or "user") who use the jbdyg Online Gaming Platform. By continuing to use the jbdyg website (jbdyg.im), you are considered to have accepted the practices described in this Policy.

We place great value on your personal information and prioritize security and transparency. The purpose of this Policy is to help you understand how your information is handled and to let you know how we protect your rights.

Information We Collect

To provide services on the jbdyg Platform, we collect personal information in the following categories—

A. Information You Provide Directly

Name, date of birth, and email address provided when creating an account
Bank account / e-Wallet information related to payments
Inquiries and feedback submitted through customer support
Identity documents such as your national ID submitted during the verification process

B. Information Collected Automatically

IP address, browser type, and device type
Time and duration of visits to the website
Gaming history and deposit / withdrawal records
Data collected from cookies and similar tracking technologies

How We Use Your Information

Personal information we collect is used for the following purposes—

Account registration, KYC verification, and access management
Processing deposit and withdrawal services
Managing bonuses, promotions, and VIP rewards
24/7 Customer Support
Protection against financial fraud and unlawful financial activities
Continuous improvement and development of our services
Fulfilling legal and regulatory obligations

Data Sharing and Disclosure

jbdyg will not sell or rent your personal information to third parties. However, it may be shared in limited circumstances as described below—

a. Service Providers

Payment processors such as KBZPay, Wave Money, and AYA Pay, cybersecurity companies, and technology partners may access your information as needed to provide their services. They may only use it as directed by us and must follow our privacy standards.

b. Legal Requirements

Where required by law, court order, or a request from anti-money laundering authorities, limited information may be disclosed.

c. Business Transfers

In the event of a change in company ownership, merger, or acquisition, personal data may be transferred to the succeeding entity. You will be notified via your account, and the protections under this policy will continue to apply.

Cookies and Tracking Technologies

The jbdyg.im website uses cookies and similar tracking technologies for the following purposes—

Essential Cookies: Required to maintain login sessions, perform security checks, and keep the service running properly
Functional Cookies: To remember your chosen language, currency, and display settings
Analytics Cookies: To collect usage data for improving our services

You can block cookies in your browser settings, but please note that some features of the site may be affected.

Data Security Measures

jbdyg applies adequate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction—

Data transmissions are protected with SSL (Secure Socket Layer) encryption
Personal data is stored on encrypted servers
Staff access is restricted on a need-to-know basis
Two-factor authentication is available for financial transactions
Security audits are conducted on a regular basis

We acknowledge, however, that no digital service can guarantee 100% security. Keep your account password confidential and do not share it with anyone.

Child Protection

jbdyg's services are for users aged 21+ only. We do not knowingly collect personal information from anyone under 21. If you become aware that a child is using this platform, please contact us immediately — their information will be deleted without delay.

Data Retention Period

We retain personal information for whichever is longer: the period necessary to fulfil the purpose of the service, or the period required by law—

Active account data — for as long as the account remains open
Financial records — at least 5 years from the end of the relationship
Anti-money laundering (AML) records — for the period required by applicable law

After the above periods have passed, personal information will be securely deleted or anonymised.

Your Rights

You have the following rights regarding the personal information we hold about you—

Right to Access: You may request to know what personal information we hold about you
Right to Correction: You may request that inaccurate or incomplete information be corrected
Right to Erasure: You can request deletion of your personal data where there is no legal requirement to retain it
Right to Restriction: You can request that we limit how we handle your personal data in certain circumstances
Right to Data Portability: You can receive the personal data you have provided to us in a readable format

To exercise any of these rights, contact us at [email protected] or reach us through 24/7 Live Chat.

Anti-Money Laundering (AML) and Know Your Customer (KYC)

jbdyg takes anti-money laundering and player identity verification (KYC — Know Your Customer) seriously. These checks are in place for your security and to help prevent problem gambling—

When accessing your account, you may be asked to provide proof of identity such as a national registration card or citizenship ID
Additional checks may be carried out based on your deposit and withdrawal activity
Data collected during verification is protected under this policy

Policy Changes

We may update this Privacy Policy when needed. For significant changes, we will post a notice on the site at least 30 days before the changes take effect. Continuing to use the Platform after an updated policy is published means you accept the revised policy. The date of the latest revision can be found in the "Last Updated" field at the top of this page.

Contact

If you have any questions about this Privacy Policy, you can reach the jbdyg customer support team through the following channels—

[email protected]
Via the 24/7 Live Chat service on the website

Our support team is available in Myanmar language 24 hours a day, 7 days a week.

Privacy Protection FAQ

Banking and payment information such as KBZPay, Wave Money, and AYA Pay details are protected with SSL encryption during every transfer. Data stored on our servers is also encrypted, and access to this information is strictly limited to authorized staff only.

No. jbdyg will never sell, rent, or trade your personal information to third parties. We share limited information only with service providers such as payment processors, and they are required to follow our data protection standards.

Yes, you can. Contact [email protected] to request deletion of your personal information, except for data we are legally required to retain (such as AML records). We will process your request as quickly as possible.

Blocking essential cookies may affect core functions such as login sessions and security checks. If you only block analytics cookies, the site will continue to work normally.

If a data breach occurs, we will notify affected players as quickly as possible. We will investigate the incident, take immediate steps to prevent further harm, and provide guidance on how to secure your account.

KYC (Know Your Customer) verification is carried out to prevent financial fraud and to ensure player safety. Information provided during verification, such as your national ID, is retained for a minimum of 5 years after the relationship ends, as required by law.